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FB Fiber Tech SupportFrench Broad Fiber Logo

FBEMC Broadband strives to answer customer questions and resolve problems as quickly as possible. If you encounter any problems while using our Internet services, please contact us using one of the methods listed below.
  • During business hours (8:00am to 4:30pm): by phone at 828-649-2051 or email at fiber@frenchbroademc.com
  • After-hours email support: fiber@frenchbroademc.com
  • After-hours phone support: 828-649-2051 and choose option 5 to leave a message. Calls will be returned on the next business day.

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